NavigateMason News and Updates

Reports of Intermittent “Google Chrome” Crashing

EAB wanted to provide an update on the Chrome Browser reported issue.  The EAB development team has attempted to reproduce with a variety of different set ups including old versions of chrome, new versions, removing extensions, turning java script on/of, turning style sheet off, etc. In some situations we have seen the “crash” but this does not appear to be an issue related to our application.

As we currently stand:

–          No reported issues with mac users (and we have been unable to reproduce ourselves on mac)

–          Our other supported browsers do not have an issue

–          User can refresh the page after it crashes

–          New reports received from members that they have experienced this in Chrome with other applications outside of Campus

–          Our own research suggests recent versions of Google Chrome have reported issues of random crashing

Given the assessment and the last two bullets, this appears to be a broader Chrome issue associated with specific versions 54 and higher.

If other users experience this at your institution please email our Tech Support team so we can continue to monitor: