Please use the Faculty and Staff Login for Patriot Connect if you are trying to access it as an employee, not as a student.
If you are a student looking for information about Patriot Connect, please go to the Advisor Locator page.
What is Patriot Connect?
Patriot Connect is the university’s system of engagement to connect the student journey. It utilizes several platforms with tools for appointment scheduling, drop-in appointments, communications, interaction summaries, referrals, cases, recruitment, and admissions.
To learn more about Patriot Connect, check out the FAQs on the Patriot Connect planning website.
Access to Patriot Connect
New employees or employees in new roles that need to set up a user account in Patriot Connect must complete FERPA 101, Highly Sensitive Data, and Banner Navigate trainings on MasonLeaps and gain access to Banner first.
Academic Advisors and Supervisors, please use the following handouts for instructions on requesting access and setting up a new user account in Patriot Connect. The first handout includes a link to the Patriot Connect Access Request Form. The second handout has more specific guidelines for filling out the form for Academic Advisors.
Getting Access to Patriot Connect as a New User
Patriot Connect Access Request form instructions for Academic Advisors
Training for Patriot Connect
Join the Patriot Connect community on MasonLeaps where you will find training materials, resources, and guides. We will be putting together a curated training curriculum and guidance specifically for Academic Advisors. In the meantime, please start with the “Intro to Patriot Connect for New Student Success Technology Users ILT”; you can find this by clicking on Topics in the Patriot Connect community on MasonLeaps. There is a PowerPoint presentation, and you can also watch the video recording of one of the live instructional sessions.
Issues or Change Requests for Patriot Connect
If you are having any issues with Patriot Connect, see the Technical Support section in the Patriot Connect FAQs. You can also use the same instructions if you want to request an enhancement.
If you have questions about or want to modify aspects of appointment scheduling for your unit (e.g. modifying your work types), we recommend that you first email [email protected] to discuss what your needs are and what changes would work best.